Inside the wardrobe in your room you will find a safe which you can use free of charge. The hotel is not responsible for the theft or loss of objects not properly deposited inside the hotel.

INSTRUCTIONS

Establish a personal opening code

1. Press the M button on the inside of the safe door.
2. Enter a 4-digit code on the keypad on the outside of the door, then press #.

Example: M 1 2 3 4 #

Opening the safe

1. Press button C followed by your personal codeand press#.
2. Turn the knob and open the door.
3. When you’re done, close the door and turn the knob.

Example: C 1 2 3 4 #

Remember to leave the safe open when you leave the room at the end of your stay.

If your safe has been blocked, let us know and we will always come to open it in your presence. If your safe has been blocked, let us know and we will always come to open it in your presence. Simply call reception at number 100 between 8:00 a.m. and 4:00 p.m. and we will send you a technician.

PLEASE LEAVE THE SAFE OPEN ON THE DAY OF DEPARTURE.

For any questions, contact reception (Tel.: 100).

All the hotel rooms have a MINIBAR. Consumptions will be charged directly to your room and must be paid upon departure.

Price list

*VAT included

If you need to use the wake-up service, contact Reception (Tel.: 100) and inform us about the time you want the wake-up call.

If you don’t want to be disturbed, hang the sign on the outside doorknob of your bedroom door. Keep in mind that the cleaning service is from 9:00 a.m. to 4:00 p.m., so if you have the Do Not Disturb sign on, daily cleaning will not be carried out. However, at reception we have fresh towels and amenities in case you need more.

If you want a towel, extra pillow or any special request related to room service, contact reception directly (Tel.: 100).

Room cleaning is daily from 9:00 am to 4:00 pm.

The towels and bath linen in the room are for the exclusive use inside the room. It is not allowed to take and / or take any piece of clothing out of the room.

Towels are available in the gym and spa area for specific use in those facilities. If you need more, you can request it at reception.

At Hotel CMC Girona we are concerned about the protection and improvement of the environment, promoting practices to reduce water consumption and the amount of chemical products; if it is necessary to have your bed linen and/or towels changed, please contact reception.

If you wish to clean or iron one or more items of clothing, place them in the laundry bag in the wardrobe in your room and place it on the bed or on the desk. When housekeeping cleans your room, he will take your laundry bag and return it directly to your room within 24 hours.

• The washing and ironing time of the clothes is within 24 hours.
• If you need the clothes for the same day, contact the reception so that they can ask the housekeeper if possible.

If the items listed are not sent, our list must be accepted.

Although every care is taken, the Hotel cannot be held responsible for items that may shrink or fade, buttons or trimmings that cannot withstand washing or ironing. In the event of loss or damage to laundered items, the hotel is not liable for the excess of 4 times the rate payable for laundering or dry cleaning.

In order to meet the delivery deadline it is necessary to drop off the clothes before 11:00 am.

WOMEN PRICES

MEN’S PRICES

Should a fault occur during your stay, please contact reception so that we can send a technician as soon as possible.

All hotel rooms have AIR CONDITIONING and HEATING that is activated depending on the time of year.

If you open any door or window it will automatically stop working.

All rooms are equipped with satellite TV.

For more information, please contact reception.

Internal calls

You will see a phone on the nightstand in your room from which you can make internal calls to the hotel.

• To Another Room: Dial 1 followed by the number of the room you wish to call.
• Front Desk: 100
• Breakfast: 1560
• Room-service, bar and restaurant: 1561

External calls

If you want to make a call to a telephone outside the hotel, you must contact reception to make the connection. Below you can see the prices per minute of the calls:

• National calls: 1€/minute
• Internationals calls: 2€/minute

The hotel is provided with a gym and a spa area which are free.

IMPORTANT

In compliance with Royal Decree-Law 1/2023, of February 28, the spa’s hot tub will be temporarily out of service, as will the gym’s showers.

The opening hours of the gym are from 6:00 a.m. to 11:00 p.m. and they can access freely; there you will find towels and a water source for your use.

The spa consists of a sauna and a hot tub. To access, it is essential that you make a prior reservation at reception. The first entrance is at 11 a.m. and the last one at 8:00 p.m. You have 1 hour to enjoy the space, where you also have a changing room and fresh towels. After the hour, you must vacate the space for the next guest.

We also have different massages that you can consult at reception and are offered upon prior reservation.

We remind you that minors must be accompanied at all times by an adult. However, the access to the wellness area for children under 14 years old is not recommended, and at all times they must be under the supervision of an adult who will be responsible for the minor.

To help protect the environment and reduce waste production, we do not have all the amenities on display in the rooms, but you can request them at any time from the chambermaid or the hotel reception. Find below the different amenities that we have available:

• Shower cap
• Shaving set
• Dental set
• Comb
• Sewing set
• Bath sponge

You can also request more shower gel, shampoo, body cream, towels, sanitaty pads, bathrobe or slippers. 

At the hotel reception, we also have notepads, pencils and pens.

To activate the electrical current in your room, you must insert the key in the card holder next to the entrance door.

When leaving your room, we appreciate that you remove the key from the card holder to minimize electricity consumption and thus help the environment.

You should know that the socket next to the desk always has power, so if you leave the room and want to leave an electrical device connected, you can do so in that socket.

If you need a universal power adapter, you can request it at reception, as well as mobile phone charger cables.

In compliance with Royal Decree-Law 1/2023, of February 28, the spa’s hot tub will be temporarily out of service, as will the gym’s showers.

You will also find an information brochure on saving water on the desk in your room:

• Do not leave the tap open: turn it off when not in use
• A shower is better than a bathtub: to reduce the use of the bathtub, we have removed the plugs, but you can ask for one at reception if you see fit
• Reuse towels: you can avoid changing them every day by leaving them hanging
• Use the short button in the toilet
• Reduce the frequency of changing sheets: you can request that your room not be made up

We appreciate your collaboration to, together, reduce this terrible drought situation.