Check-in time:from 15:00 hours.

Check-out time: before 12:00 p.m..

If you forsee you’ll arrive before 15:00 and want immediate access to your room, we recommend that you book the night before in order to guarantee immediate access. Likewise, for late departures, booking an extra night guarantees that the room will be available for as long as necessary until the desired departure time. If you want to leave later than 12 noon, you can request the late check-out option at reception (€10/hour, subject to availability).

If you decide not to book, we will be happy to look after your luggage and provide you with our facilities and services for as long as necessary. 

Late check-out, subject to availability, has an additional cost of 10€/hour. For more information and bookings, please contact reception.

Express check-out! When you arrive at the hotel or at any time during your stay, you can request express check-out at reception; this way we’ll have everything ready when you leave and you only have to give us the key, thus avoiding having to wait. You can ask us for the Express check-out document at the reception, where you can tell us if you need the invoice in the name of a company or if you want us to send it to you by email.

The wellness center features a hot tub, a sauna and a gym. This service is free for our customers.

They can freely access the gym between 6:00 a.m. and 11:00 p.m. For the sauna and hot tub, prior reservation is required at reception (hours available from 11:00 a.m.; last entry at 8:00 p.m.

Access is not recommended for children under 14 years old.

You can ask for fresh towels at reception or pick them up at the wellness center itself. The towels in the room are for the exclusive use of the bathroom, so they cannot be removed from the room.

For more information and reservations, contact reception (Phone: 100).

If you need assistance to book a taxi, or have to print your plane tickets, do not hesitate to contact our reception team who will be happy to help you. If you have any questions about the city, you want to know the main historical monuments, museums, shopping areas or restaurants, we can also make some recommendations. If you need directions to go by car, you want to know the bus schedules to visit the city or you want directions on how to get to the airport, do not hesitate to ask at front desk. 

If you have any questions, you can call us on the 100 number from your room phone.

If you want to print a document, you can send it directly to info@hotelcmcgirona.com indicating your room number in the email or, if you prefer to print it yourself, you can use the computer in the lobby.

If you arrive in the city before 3:00 p.m., do not hesitate to come to the hotel and we will store your luggage in our storage room (free service) until the room is ready. On the check-out day, you must leave the room before 12:00, but you can store your bags in the luggage room for as long as you need.

If you are traveling with a bicycle, ask at reception the access to our Bike Station. It is inside our private car park where you can only access it with your room key, inside an exclusive space for cyclists where you can store your bike, repair it and clean it (this space can only be opened with previously authorized room keys).

Do not leave luggage unattended at any time, even for a short time; ask to keep it in the hotel locker.

The Wi-Fi connection is free for all guests staying at the hotel. The network and password will be provided upon arrival.

For more information contact reception (tel.: 100).

The parking is available to our customers 24 hours a day; you will be able to enter and exit with the same previously authorized room key. The price is 15€ per night and per car.

Upon check-in, a credit card will be requested as a guarantee. We accept American Express, Visa and MasterCard.

Everyone is welcome at the CMC Girona Hotel, including our four-legged friends, whether they are dogs or cats. It is essential to notify in advance so that we can prepare the room.

Pets have an additional cost of €20 per night; If you come with two pets, the second has a supplement of €10 (50% discount is applied to the second pet). For more information, please contact reception.

Our commitment is to ensure a memorable stay and experience for all our guests with maximum security. That is why we take all the necessary measures to disinfect and clean both common areas and rooms, while maintaining optimum levels of cleanliness.

We remind you that it is not possible to bring food from outside the hotel and that if you wish to eat in your room, you can request our room-service at the restaurant.

The hotel has seven partitionable rooms for events, training sessions, banquets and meetings. If you want more information or a budget for an event, you can write directly to the sales team at comercial@hotelcmcgirona.com indicating your needs.

112 is the emergency telephone number. If you feel unwell, do not hesitate to call 112 and a specialist will assist you to tell you if you should go to a hospital or, if you need an ambulance, they will send it immediately. If you do not have a mobile phone, call reception by dialing 100 on your room phone and request that we put you in touch with 112.

Public hospitals

• Hospital Universitario de Girona Doctor Josep Trueta: Av. de França S/N – 17007 Girona; T. +34 972 94 02 00
• Hospital de Santa Caterina: C/ Doctor Castany S/N – 17190 Salt; T. +34 972 18 26 00

CAP emergencies 24h

• CAP Güell: Mossèn Joan Pons 6 – 17001 Girona; T. +34 972 21 07 08

Private hospital

• Clínica Girona: C/ Barcelona 206 – 17005 Girona; T: +34 972 01 03 00
• Clínica Bofill: Ronda St. Antoni Mª Claret 20 – 17002 Girona; T. +34 972 41 04 04

Quickly report the fire situation to reception by calling the 100 number from your room phone.

Don’t lose your cool, don’t run, don’t yell. Drop to the ground and roll if your clothing burns. Walk on all fours if there is heavy smoke.

Close the windows and close the door when you leave the room. En los dos extremos del pasillo hay escaleras para bajar. Do not use the elevators if the exits are blocked.

If you cannot leave the room, close the door and place wet clothes in the door slots. Make yourself seen through the window.